Yes, all Labubu figures sold at Sweeter Look are 100% authentic. Every product is sourced through global distributors. Each collectible can be scanned with its QR code for authenticity confirmation.

A Labubu blind box is a sealed collectible package from Pop Mart where the character inside is a surprise. Each series contains a set number of unique designs — sometimes including a rare or “secret” figure.

We currently stock several Labubu series including “Have a Seat,” “Big Into Energy,” and “Exciting Macaron.” All series are limited editions and often sell out quickly.

Types of Deliveries:

📦Next-Day Delivery (UAE)– Free: All orders placed before 2:00 PM are delivered the next day across Dubai and all Emirates.
Orders placed after 2:00 PM are typically delivered within2 days.

🚚Same-Day Delivery (Dubai Only)– AED 15: For Dubai addresses only.

• Orders placed before 11:00 AM are delivered the same day.
• 
  Orders placed after 11:00 AM will be delivered the next day.

🚀4-Hour Delivery (Dubai Only)– AED 30:

Available in Dubai for orders placed between 8:00 AM and 5:00 PM.
Delivered within 4 hours by motorbike.(Order must fit within standard motorbike capacity.)

For Abu Dhabi, Sharjah, Ajman, and other Emirates, delivery usually takes 1 business day. For remote areas, please allow up to 2 days.

Due to the nature of blind boxes, opened products cannot be returned or exchanged. Unopened items may be returned within 3 days of receipt. Contact us at info@sweeterlook.comto initiate a return.

Yes, we do. We also accept secure online payments by credit/debit card and offer flexible payment options through Tabby— buy now, pay later in 4 installments with no interest.

Tabby is a popular payment solution in the UAE. You can split your purchase into 4 monthly installments — interest-free. Just choose “Pay with Tabby” at checkout and follow the steps.

Currently, our focus is on Labubu figures from The Monsters series. New Pop Mart collections may be added soon — follow us on Instagram@sweeterlook_dubai for updates.

Yes! In addition to the UAE, Sweeter Look now ships to Qatar🇶🇦.
International delivery to Qatar takes3–4 business days, and costs AED 50.
Note: Customs duties are the responsibility of the customer upon delivery.

Absolutely. All beauty and skincare products sold at Sweeter Look are sourced from authorized suppliers.

You’ll receive a tracking link by email or WhatsApp once your order is dispatched. For support, you can reach us anytime at +971 58 911 7200.

Yes, Sweeter Look operates under a UAE-based trade license. We are committed to providing genuine products and reliable local customer service.

No, we are not an official distributor of Pop Mart. However, at Sweeter Look, we take authenticity very seriously.

All our products are sourced from trusted suppliers and undergo strict verification checks — including QR code confirmation — to ensure every item is 100% genuine.

Our goal is to bring exclusive collectibles to fans in the region while maintaining the highest standards of quality and integrity.

Labubu, designed by Hong Kong artist Kasing Lung and released by Pop Mart, has gained cult status worldwide due to its playful design, collectible value, and rarity of certain figures. The character’s storytelling and limited-edition releases make every series a collector's dream.